You and Your General Practice

NHS England has produced a useful guide setting out what patients can expect from their general practice team, and what practices ask in return, so that everyone understands how to get the best from general practice services.

You and Your General Practice includes information on:

• When and how you can contact your general practice
• What happens when you contact your practice to request an appointment
• Who might help you
• What help is available if you need extra support
• How to choose a general practice
• How you can give feedback or raise concerns

Read the full guide: You and Your General Practice.