First Contact Physiotherapist

The closing date is 24 October 2021

Job summary

You will work within a team of established FCPs across the Primary Care Network in Lancaster (Lancaster Medical Practice & Queens Square Medical Practice). You will also work within a wider clinical team of GPs, ACPs and a multidisciplinary team including practice nurses, healthcare assistants and social prescribers.

The role will consult with patients via telephone and face-to-face appointments, without prior contact with their GP, to establish a rapid and accurate diagnosis and management plan, request and progress investigations to facilitate diagnosis and choice of treatment regime and then interpret and act on results to aid diagnosis and the preparation of management plans for patients.

This is a recently established role and therefore a key part of the role will be to work with other clinical leads to grow and develop the role. You will be supported by other team members in supervision of clinics, with peer support through structured meetings and supervision. There will be an expectation to meet the FCP HEE Pathway either through portfolio or through HEE NHS funded modules.

Future role developments to expand the role are being considered to improve access to investigations, injection therapy and non-medical prescribing.

Main duties of the job

Undertake initial clinical assessment and provide treatment plans for patients within the defined group

Link with other services to reduce referrals to secondary care

Receive referred patients from triage and consultation services and provide necessary treatment plans and advice

Be able to prioritise caseload and intervene appropriately in complex, emergency or urgent situations

Process and request investigations to support with diagnosis and treatment choice

Work independently, without day to day supervision, to assess, diagnose and manage patients, taking responsibility for prioritising and managing a caseload

Develop integrated and tailored care plans for patients, working with them to provide a range of first-line treatment options, including self-management, referral for physiotherapy treatment and to rehabilitation focussed services and social prescribing, ensuring care plans are tailored to the individual needs of the patient, considering their general health and wellbeing and psychosocial and mental health needs

Support patients to take ownership of their tailored care plan and self-management

Build strong relationships across the practice

To prioritise own workload

To respond in a timely manner to the changing needs of patients and the service, in terms of the scope and nature of clinical practice

About us

Lancaster Medical Practice is a large, at-scale, GP provider delivering General Medical Services to around 65,000 patients in Lancaster and surrounding villages.

Formed in April 2017 from our successful, legacy practices, Lancaster Medical Practice has continued to evolve to become the strong, high performing Practice it is today, receiving a rating of Outstanding by the Care Quality Commission in August 2018.

We deliver our services from eight locations throughout the city of Lancaster and its surrounding area and are continuing to develop ourselves to improve what we do for our patients, staff and the local community.

We are a progressive, modern organisation with patient-centred General Practice at our core.

When joining #teamlmp you are joining an organisation with a wide variety of clinical and non-clinical roles but who all work together to provide the best care we can to our patients.

Job description

Job responsibilities

JOB DESCRIPTION

Job Title: First Contact Physiotherapist

Accountable to: Lead Nurse Partner

Key Relationships: Multidisciplinary Clinical Team, Patient Services Team

Salary: £33,730 – £48,510 per annum

JOB SUMMARY:

The role will provide clinical expertise, acting as first-contact physiotherapist and making patient-centred decisions. You will work within a team of established FCPs across the Primary Care Network in Lancaster (Lancaster Medical Practice & Queens Square Medical Practice). Within a wider team of GPs, ACPs and a multidisciplinary team including practice nurses, healthcare assistants and social prescribers.

The role will consult with patients via telephone and face-to-face appointments, without prior contact with their GP, to establish a rapid and accurate diagnosis and management plan, request and progress investigations to facilitate diagnosis and choice of treatment regime and then interpret and act on results to aid diagnosis and the preparation of management plans for patients.

This is a recently established role and therefore this job description may be reviewed periodically. A key part of the role will be to work with other clinical leads to grow and develop the role. You will be supported by other team members in supervision of clinics, with peer support through structured meetings and supervision. There will be an expectation to meet the FCP HEE Pathway either through portfolio or through HEE NHS funded modules.

Future role developments to expand the role are being considered to improve access to investigations, injection therapy and non-medical prescribing.

KEY DUTIES/RESPONSIBILTIES

To undertake initial clinical assessment and provide treatment plans for patients within the defined group

Link with other services to reduce referrals to secondary care

To receive referred patients from LMP triage and consultation services and provide necessary treatment plans and advice

To be able to prioritise caseload and intervene appropriately in complex, emergency or urgent situations

Process and request investigations to support with diagnosis and treatment choice

Work independently, without day to day supervision, to assess, diagnose and manage patients, taking responsibility for prioritising and managing a caseload

Develop integrated and tailored care plans for patients, working with them to provide a range of first-line treatment options, including self-management, referral for physiotherapy treatment and to rehabilitation focussed services and social prescribing, ensuring care plans are tailored to the individual needs of the patient, considering their general health and wellbeing and psychosocial and mental health needs

Support patients to take ownership of their tailored care plan and self-management

Build strong relationships across the practice

To prioritise own workload

To respond in a timely manner to the changing needs of patients and the service, in terms of the scope and nature of clinical practice

SECONDARY RESPONSIBILITES

To contribute to Public Health campaigns (e.g. flu clinics) through advice or direct care

Participate in audit as required

Support the delivery of QoF and QiS schemes

PROFESSIONAL ROLE:

Adhere to the Health and Care Professions Council Code of Professional Conduct, or other Professional bodies as appropriate, and at all times work within the scope of professional practice.

Promote evidence-based practice through the use of the latest research-based guidelines and the development of practice-based research.

Monitor the effectiveness of their own clinical practice through the quality assurance strategies such as the use of audit and peer review

Maintain professional registration

Record accurate consultation data in patients records in accordance with the latest guidance and other pertinent standards

Keep up to date with pertinent health-related policy and work with the practice team to consider the impact and strategies for implementation

Pro-actively promote the role of the First Contact Physiotherapist within the Practices, and externally to key stakeholders and agencies, ensuring staff and partners know how to refer and what support will be provided to individuals.

Work with the team to investigate adverse clinical incidents and complaints.

Adhere to Lancaster Medical Practice/Queen Square policies, procedures and guidelines.

HEALTH AND SAFETY/RISK MANAGEMENT

The post-holder must comply at all times with the Practices Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.

The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990).

EQUALITY AND DIVERSITY

The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.

PATIENT CONFIDENTIALITY

The post-holder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.

PERFORMANCE MANAGEMENT

The post holder will participate in practice performance management systems.

INFECTION CONTROL

All staff are expected to adhere to infection control policy and procedures as appropriate to their role and responsibilities in their work setting.

SPECIAL WORKING CONDITIONS

The post-holder will be required to travel independently when visits are required and to attend meetings and or training hosted by other agencies.

The post involves working across different sites and the post holder will be required to be flexible to cover annual leave and sickness.

The post-holder will have contact with body fluids ie, wound exudates; urine etc while in clinical practice.

GENERAL

The main duties and responsibilities are shown above are not exhaustive but should merely be regarded as a guide. The post-holder will be expected to conduct any reasonable activities according to the business needs at that time. These will be subject to periodic review and may be amended to meet the challenging needs of the business.

The post is exempt from the Rehabilitation of Offenders Act 1974 therefore you are required to declare all criminal convictions, cautions, reprimands or final warnings and an Enhanced Disclosure and Barring check will be carried out.

Person Specification

Experience

Essential

  • -Experience of working autonomously and as part of a team
  • -Understanding of the principles of case management
  • -Awareness of the current national and local agenda in health and social care
  • -Strong communication skills, both written and verbal
  • -Ability to work without direct supervision and determine own workload priorities
  • -Ability to show empathy along with excellent observational skills.
  • -Experience of Implementing protocols and clinical guidelines
  • -Experience of producing and analysing audits
  • -Ability to plan and prioritise workload
  • -Making effective use of training to update knowledge and skills for both practice and service need
  • -Ability to use own judgement, resourcefulness, common sense and local knowledge to respond to the needs of the patient
  • -The ability to respond positively to changes both within the practice and at CCG level

Desirable

  • -Experience of working in primary care

Qualifications

Essential

  • -Degree in physiotherapy
  • -Masters level qualification, or equivalent experience and knowledge
  • -Registered with the HCPC
  • -Continual Professional Development and CPD evidence / portfolio

Desirable

  • -Prescribing qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).