Opening Times

All of our surgeries are open at the following times:

08:00 – 18:30

08:00 – 18:30

08:00 – 18:30

[Scale Hall 08:00 – 12:00 (Currently Closed)]

08:00 – 18:30

08:00 – 18:30

Non-urgent advice: Opening Times over Christmas

Our normal opening hours remain over the Christmas period, but we are closed on bank holidays:

Monday 27 December – Christmas Day (substitute day)

Tuesday 28 December – Boxing Day (substitute day)

Monday 3 January – New Year’s Day (substitute day)

Non-urgent advice: Staff Training

The practice will be closed for staff training from 12:30pm on the following dates:

Thursday 13th January 2022

Thursday 10th February 2022

Wednesday 16th March 2022

Non-urgent advice: Extended Access

The North Lancashire Extended Access Service is available for patients registered with Ash Trees Surgery, Bay Medical Group, Lancaster Medical Practice, and Queen Square Surgery.

The Service includes:
– WEEKDAY pre-bookable and same day general practice appointments from 6.30 pm to 8.00 pm
– WEEKEND pre-bookable and same day appointments on both Saturday and Sunday

Appointments for this service can be booked by phoning the surgery between the hours of 8.00 am and 6.30 pm, Monday to Friday. If phoning outside of these hours, please dial 111.


Non-urgent advice: When We Are Closed

If you need medical attention when the surgery is closed please telephone 111

During the out of hours period, call 111 for assessment and advice. If your condition requires further treatment they will identify the most appropriate local service to meet your need and either direct you to the service or pass your assessment details directly on to it. This includes the local GP Out of Hours Service, Bay Urgent Care.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In an emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.