All of our surgeries are open at the following times:
Monday
08:00 – 18:30
Tuesday
08:00 – 18:30
Wednesday
08:00 – 18:30
[Scale Hall 08:00 – 12:00 (Currently Closed)]
Thursday
08:00 – 18:30
Friday
08:00 – 18:30
Please note that we are currently not accepting calls after 6pm as part of a trial to assess and manage the increasing demands upon general practice, if you have a medical need after this time you may ring 111 for assistance and will be able to access local GP services if needed. The practice site remains open for patients to attend as usual. If you have any feedback about this trial please contact [email protected].
Non-urgent advice: Staff Training
The practice will be closed for staff training from 12:30pm on the following dates:
Thursday 15th July 2021
Wednesday 28th July 2021
Wednesday 18th August 2021
Wednesday 15th September 2021
Thursday 14th October 2021
Wednesday 17th November 2021
Thursday 13th January 2022
Thursday 10th February 2022
Wednesday 16th March 2022
Non-urgent advice: Extended Access
The North Lancashire Extended Access Service is available for patients registered with Ash Trees Surgery, Bay Medical Group, Lancaster Medical Practice, and Queen Square Surgery.
The Service includes:
– WEEKDAY pre-bookable and same day general practice appointments from 6.30 pm to 8.00 pm
– WEEKEND pre-bookable and same day appointments on both Saturday and Sunday
Appointments for this service can be booked by phoning the surgery between the hours of 8.00 am and 6.30 pm, Monday to Friday. If phoning outside of these hours, please dial 111.
Non-urgent advice: When We Are Closed
If you need medical attention when the surgery is closed please telephone 111
During the out of hours period, call 111 for assessment and advice. If your condition requires further treatment they will identify the most appropriate local service to meet your need and either direct you to the service or pass your assessment details directly on to it. This includes the local GP Out of Hours Service, Bay Urgent Care.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In an emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.