Opening Hours

All the surgeries are open at the following times:

Staff Training

All Lancaster Medical Practice surgeries will be closed from 12:30 for staff training on the following days:

Wednesday 13 November 2019

Thursday 16 January 2020

Wednesday 12 February 2020

Thursday 19 March 2020

Extended Hours

The North Lancashire Extended Access Service is available for patients registered with Ash Trees Surgery, Bay Medical Group, Lancaster Medical Practice, and Queen Square Surgery.

The Service includes:

• WEEKDAY pre-bookable and same day general practice appointments from 6.30 pm to 8.00 pm
• WEEKEND pre-bookable and same day appointments on both Saturday and Sunday

Appointments for this service can be booked by phoning the surgery between the hours of 8.00 am and 6.30 pm, Monday to Friday.  If phoning outside of these hours, please dial 111.

GP appointments are for all routine conditions however may exclude patients with on-going chronic conditions which require continuity of care from their usual GP, eg, patients with severe on-going mental health issues.

Chronic Disease Nurse Clinics provide annual reviews for patients with a long-term condition, eg, COPD, Asthma, hypertension and cardiovascular disease.

Health Care Assistants can carry out venepuncture (blood testing), ECGs and Wound care.

Patients can book these appointments via their practice receptionist as usual. To obtain an appointment outside practice opening hours, call your normal practice number and your call will be diverted to the Extended Access Service. 

Only patients who have a pre-booked appointment will be given access to the practice to see the Clinician.

When We Are Closed

If you need to see a Doctor when the surgery is closed please telephone 111

During the out of hours period call NHS 111 for assessment and advice.  If your condition requires further treatment they will identify the most appropriate local service to meet your need and either direct you to the service or pass your assessment details directly on to it. This includes the local GP Out of Hours Service, Bay Urgent Care.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.