Noticeboard

myGP app

We are aware that some patients are having issues with the myGP app.  This can be either a very slow connection or the inability to order repeat medication.  myGP are aware of this and are working to resolve the issue. You can, however, use Patient Access either via the app or on your PC.  Click here for details on how to register for Patient Access.  We apologise for any inconvenience caused.

For your safety, due to COVID-19, we have changed the way you get your flu vaccine this year. 

Click here for more information

Please note: unless you are in an at-risk category, people in the 50-64 year old age group will not be vaccinated until November at the earliest, providing there is sufficient vaccine. This is to ensure that those who are most at risk are vaccinated first. 

Please be aware that it is not a GP’s responsibility to issue school letters of absence for your children, regarding COVID-19 or other illness. Government guidance is that school attendance is mandatory unless your child is self-isolating, has symptoms of COVID-19 or is close to someone who has COVID-19.

The message from Public Health to parents in Lancashire is that you should continue to use the national portal or 119 to arrange a test for your child, and you should not contact their GP. Anyone who tries to book a test and is unable to do so, or who is offered a location or time which is not convenient, is being asked to please wait a few hours and then try again.

DoctorLink

Lancaster Medical Practice would like to invite you to join DoctorLink.

DoctorLink is our new online service where you can access advice and a symptom assessment.

Sign-up is simple and you can create an account here.

For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.

The symptom assessment will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.

If your outcome indicates that an appointment is required at your GP practice, you simply click on the “request an appointment” button.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker). 

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

 
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