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Repeat Prescription Turnaround Times – Important Information for Patients - Please click here for more details

Changes to the way you order and collect repeat prescriptions

From Friday 12th July 2019 you will no longer be able to order your repeat medication on the prescription telephone line. When prescriptions are requested over the phone, mistakes are more likely due to either confusion with drug name pronunciation, or errors made when interpreting the verbal request.  Further information can be found in the Spring Newsletter.

 

Patient Participation Group

Dear Patient,

patient surveyWe would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we are setting up a patient representation group so that you can have your say.

There are 2 ways you can get involved:

Virtually - We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

In person - why not come along to one of our meetings which cover a broad range of subjects and offers you the chance to meet Practice staff and provide feedback.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy to join one of these forums please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 
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