This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

LMP host Lancaster Park Run.  Click here to read more

Repeat Prescription Turnaround Times – Important Information for Patients - Please click here for more details

Changes to the way you order and collect repeat prescriptions

From Friday 12th July 2019 you were no longer be able to order your repeat medication on the prescription telephone line. When prescriptions are requested over the phone, mistakes are more likely due to either confusion with drug name pronunciation, or errors made when interpreting the verbal request. Please ask our Reception staff for other ways to order your medication.

 

Emergencies

What is an emergency?

When it comes to your health or the health of someone in your family, it is often very obvious if the person is seriously ill and needs immediate emergency care. An emergency is a critical or life-threatening situation.

To help you decide what a critical situation is; here are some examples:

  • unconsciousness;
  • a suspected stroke;
  • heavy blood loss;
  • suspected broken bones;
  • a deep wound such as a stab wound;
  • a suspected heart attack;
  • difficulty in breathing;
  • severe burns;
  • a severe allergic reaction.

There are a few things that you should remember in any emergency. These will help you to deal with the situation quickly and efficiently:

  • Stay calm, shout for help. You may need to instruct someone to telephone 999. Make sure they know where the ambulance has to come to, and they have some details about the person who is injured or ill;
  • Don't put yourself in danger. For example, if someone has been electrocuted, make sure you switch off the power supply before touching them;
  • Do everything you can to help the person;
  • Don't give the person anything to eat, drink or smoke;
  • Don't stick anything in their mouth;
  • Follow the instructions the ambulance service call handler may give you.

Lancaster University Students

Anyone living on the Lancaster university campus needing an ambulance should dial 999 on the internal telephone system rather than using a mobile. The call is channelled through security who can meet the ambulance and quickly direct it to the scene. In term time Security will also ask a Nurse to attend until the ambulance arrives. However if you are not near an internal telephone do not delay. Make a call by any means available. After the call contact security on 01524 594541 to let them know you are expecting an ambulance.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website