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Repeat Prescription Turnaround Times – Important Information for Patients - Please click here for more details

Changes to the way you order and collect repeat prescriptions

From Friday 12th July 2019 you were no longer be able to order your repeat medication on the prescription telephone line. When prescriptions are requested over the phone, mistakes are more likely due to either confusion with drug name pronunciation, or errors made when interpreting the verbal request. Please ask our Reception staff for other ways to order your medication.

 

Surgery Appointments

Same Day Appointments

Same Day Appointments are for those who require 'on the day' medical attention.  You will need to ring the surgery from 8am on the day.  The appointments may not always be available with the doctor or site of your choice.  If all the appointments have been taken, you may be asked to ring the following day but this will depend on your circumstances. 

‘On the day’ appointments may be with an Advanced Nurse Practitioner.

Pre-Bookable Appointments

If you need a follow up or routine appointment to review or discuss a problem, you can book an appointment with a doctor up to 4 or 5 weeks in advance.

All Nurse appointments are bookable in advance.

Telephone Consultations

All the Doctors are willing to speak to patients over the telephone. Please ring the surgery to book a telephone consultation.  

The reception staff have a list of ailments that are suitable for a telephone consultation, so please be guided by them.

 

 
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