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Repeat Prescription Turnaround Times – Important Information for Patients - Please click here for more details

Changes to the way you order and collect repeat prescriptions

From Friday 12th July 2019 you were no longer be able to order your repeat medication on the prescription telephone line. When prescriptions are requested over the phone, mistakes are more likely due to either confusion with drug name pronunciation, or errors made when interpreting the verbal request. Please ask our Reception staff for other ways to order your medication.

 

Patient Guide to Services

It’s Your Practice: A patient guide to GP services has been put together by the Royal College of General Practitioners (RCGP) for patients. 

This guide has been produced as part of the RCGP’s aim to build stronger relationships between you and your doctors and encourage the involvement and inclusion of you in your own care.

The guide provides helpful information on all aspects of using GP services: from finding and choosing a practice and how to get the most out of a GP consultation to accessing health records and understanding patients’ rights and responsibilities.

  • General Practice explained
  • Choosing the right practice for you
  • Registering with a GP practice
  • Seeing your GP – consultations
  • Seeing your GP – the next steps
  • After your GP consultation
  • Your health record
  • Your rights and responsibilities as a patient
  • Get involved with your practice


The publication is part of a push by the NHS as a whole to encourage you to understand how you can get the most out of primary care – which also includes how you can become more involved in monitoring your own health.

pdf Download A Patient Guide to GP Services



 
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